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About Us

Member Updates

 

CCU Not Affected by the “Heartbleed” Bug 

The “Heartbleed” web security bug has raised vulnerability concerns across much of the internet community since the news broke on April 7. This bug affects some versions of OpenSSL, a cryptographic security protocol designed to provide communication security over the Internet.

California Credit Union is aware of the “Heartbleed” bug, and our security experts have taken immediate action to verify that the technology we use has never been vulnerable to this bug, and there is no impact on our services. CCU members can safely use all of CCU’s Online Banking services with confidence.

At CCU, we have always placed member security at our highest priority level, and we will continue to monitor the situation and work with our partner networks for status updates. Should you have any further concerns, please give us a call at (800) 334-8788.

For more information about the “Heartbleed” bug, please visit heartbleed.com.

 

4/8/2014: New Vishing Scam 

CCU has identified a scam text message that directs CCU members to call a telephone number. This is a type of fraud called “voice phishing” or “vishing”, the act of using the telephone in an attempt to scam the user into surrendering personal information.

One recent vishing text message reads:

Please Contact California Credit Union @ 818 660 2231. Your attention is needed.

The e-mail provides a telephone number with an 818 area code, adding to its air of legitimacy. If you receive a text message or email that asks you to verify or update your personal information, do not call the phone number or click on the link. CCU will never ask for your personal information. More information about phishing is available at the Federal Trade Commission's website, www.ftc.gov, or at www.antiphishing.org.

Visit our Fraud Prevention Tips Page.

 

12/26/2013: Important Information About Reported Target Phishing Scams

Please visit Target's website to get up to date information by clicking here.

 

12/23/2013: Important Update Regarding Target Data Breach

CCU is reissuing and mailing replacement debit and credit cards today for members who were affected by the Target data breach.

 

12/19/2013: Important Information Regarding Target Data Breach

Target reported yesterday that they had a data breach involving 40 million of their customers’ debit and credit cards between Nov. 27 and Dec. 15.

Some CCU debit cards and credit cards were almost certainly affected by this breach. As of right now, we do not know the full extent of the issue, or if fraud is occurring on our members’ cards, but your security is our top priority—we are monitoring all accounts very closely and will take whatever action is necessary to protect them. We are working closely with Visa® to determine the exact number of cards involved and will take additional actions as necessary, which may involve replacing your existing card. You will be notified if we do determine further action is needed.

Whether or not you shopped at Target during this timeframe, you should always monitor your account for any suspicious or unusual activity. If you see something that appears fraudulent, please contact CCU immediately at (800)334-8788. You won’t be liable for promptly reported unauthorized purchases or ATM transactions. To learn more visit Target's website, please click here.

 

Click here to learn more about how to protect your accounts from fraud.

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