GLENDALE - CORPORATE
Creative and Retail Designer
The Creative and Retail Designer (CRD) is responsible for the creative development of graphic elements that build and maintain the California Credit Union brand. The CRD is responsible for all retail channels, retro fits for existing branches, and all new branch projects. The Creative and Retail Designer will lead project management for all new branches, regarding marketing initiatives, including its retail, new branch opening campaigns, and grand openings. This role works as an integral part of the Credit Union’s marketing team.
The Digital Coordinator serves as the primary eMarketing specialist and digital project manager for current and future digital products and campaigns across all the California Credit Union platforms (website, smart phones, tablet, etc.) throughout the product development lifecycle. The Digital Coordinator takes ownership of features and services and assists with the creation of a vision for how the site will work to meet the members’ needs.
Senior Web Specialist
The Senior Web Specialist is responsible for consistent engagement of users on the internal and external websites and eCommerce marketing messages for CCU and its affiliates. This person will be responsible for primarily back-end design and maintenance of the corporate web site and landing pages, as well as electronic marketing materials, promotional offers, and interactive design projects. Primary emphasis will be ongoing development of the corporate web and mobile presence. This individual is responsible for working as an integral part of the Credit Union’s marketing team, specifically in the areas of website engagement and e-marketing.
Real Estate Loan Underwriter
The Real Estate Loan Underwriter will review, underwrite and decision first mortgage products offered by CCU. Loans are underwritten to meet CCU guidelines including investor and mortgage insurance guidelines. Additionally, to train staff to ensure that origination, processing and documentation for funding of real estate loans are conducted according to CCU policies, procedures and guidelines. Work with members on more complicated loans and provide excellent customer service to CCU members.
1st Trust Deed Loan Processor - Level III
Processes, gathers required data, reviews, and finalizes all documentation required in order to submit the file to Underwriting for Final Approval. Adheres to mortgage insurance and Fannie Mae compliance / regulatory standards. Submits to Underwriting for Final Approval complete and accurate files. Ensures all conditions are met prior to transferring the loan file to the funding staff. Performs required Quality Control functions. Assist staff in the real estate loan process, thus securing effective funding and closing. Performs complex income analysis to determine required documentation.
Card Services Manager
The Card Services Manager is responsible for full oversight and management of card service functions of California Credit Union. The Card Services Manager organizes, plans, directs, coordinates and controls the activities of ATM, debit and credit cards. Also supervises and reviews the activities of direct reports. Assists with the development of policies & procedures and conducts training to ensure efficient and effective operations. Also ensures that areas of responsibilities functions are performed in accordance with established California Credit Union policies, procedures, standards and legal & regulatory requirements. The Card Services Manager also ensures delivery of excellent service and support in a professional manner and in accordance with Credit Union policies and standards. Also manages department resources in accordance with budget and promotes optimal and cost effective operations.
This position is responsible for performing a variety of Operations duties; responsible for the processing of Certificates, New Accounts, Address Changes, and savings issues including account inquiries, transactions and adjustments; processes department work flow; promotes a full range of financial products and services; provide prompt member service, answer telephone inquiries, respond to email and written inquiries. Ensure Credit Union procedures, polices, and regulatory and legal compliances. Provide superior member services in a professional manner.