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Open Positions


BRANCHES

PT MSR I - North Hills

As a Member Service Representative you will provide exceptional member service and perform all teller transactions efficiently and accurately. Responsibilities also include maintaining and balancing a cash drawer, and under direct supervision processes customer transactions within established guidelines. A background in Sales is highly desirable as our Member Service Representatives introduce customers to new products and actively promote, explain, and cross-sell California Credit Union products and services.

PT MSR I - Pasadena

As a Member Service Representative you will provide exceptional member service and perform all teller transactions efficiently and accurately. Responsibilities also include maintaining and balancing a cash drawer, and under direct supervision processes customer transactions within established guidelines. A background in Sales is highly desirable as our Member Service Representatives introduce customers to new products and actively promote, explain, and cross-sell California Credit Union products and services.

PT MSR I - Torrance

As a Member Service Representative you will provide exceptional member service and perform all teller transactions efficiently and accurately. Responsibilities also include maintaining and balancing a cash drawer, and under direct supervision processes customer transactions within established guidelines. A background in Sales is highly desirable as our Member Service Representatives introduce customers to new products and actively promote, explain, and cross-sell California Credit Union products and services.

PT MSR I - West LA

As a Member Service Representative you will provide exceptional member service and perform all teller transactions efficiently and accurately. Responsibilities also include maintaining and balancing a cash drawer, and under direct supervision processes customer transactions within established guidelines. A background in Sales is highly desirable as our Member Service Representatives introduce customers to new products and actively promote, explain, and cross-sell California Credit Union products and services.

FSR I - Pasadena

As a Financial Services Representative (FSR) you will process and fund loan application using an automatic decision system, establish new memberships and open new accounts. Responsibilities also include responding to member inquiries timely and accurately; actively promote, explain and cross-sell credit union products and services, and actively participate in all promotional/referral programs. You will also develop, expand and retain member relationships.

FSR II - Valencia

Using automated decision systems, process and fund loan applications; establish new memberships and open new accounts. Respond to member inquiries timely and accurately. Actively promote, explain and cross-sell credit union products and services, and actively participate in all promotional/referral programs. Interview and counsel members; gather and compile loan information for credit approval. Responsible for analyzing detailed information for consumer loans. Develop, expand and retain member relationships. Coordinate sales efforts with the appropriate department (Insurance, Financial Services, etc.) as needed. Serve as resource for information as related to FSR I and provide training. Achieve assigned goals. Conduct offsite visits to promote CCU products and services.  

Qualifications:  
 
  • High school graduate; some college courses in business, finance preferred.
  • Previous experience as an FSR I or two (2) years experience of customer service/sales with a financial institution.
  • Sustained track record of sales
  • Proficient in MS Word and Excel as well of knowledge of regulations related to financial institutions

Assistant Branch Manager I - Torrance

Under the direction of the AVP, Branch Manager, this position is responsible for providing leadership and direction to branch employees including development, motivation, and training. In the absence of the Branch Manager, this position is responsible for the overall direction, coordination, and evaluation of the branch. This position carries out supervisory responsibilities in accordance with California Credit Union policies and procedures. Responsibilities also include interviewing, hiring, and training employees; planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. Will ensure that branch employees provide exceptional member service and participate in the organization's growth through sales and service excellence. Position is also responsible for overseeing the physical security, audit integrity and risk management of the branch and manages branch expenses and loss control.

Qualifications:  

  • College degree and/or three years of supervisory/management experience working with banking or other retail related sales and service
  • Knowledge of regulations related to financial institutions
  • Excellent verbal and written communication skills
  • Strong leadership, team building and motivational skills
  • Computer proficiency
  • Professional demeanor and appearance
     

GLENDALE - CORPORATE

 



California Credit Union offers a competitive benefits packet that includes health insurance, paid time off, and retirement benefits.

To express interest, submit your resume to hr@californiacu.org