PT MSR I - Inglewood, West L.A., Pasadena, & LACOE
As a Member Service Representative you will provide exceptional member service and perform all teller transactions efficiently and accurately. Responsibilities also include maintaining and balancing a cash drawer, and under direct supervision processes customer transactions within established guidelines. A background in Sales is highly desirable as our Member Service Representatives introduce customers to new products and actively promote, explain, and cross-sell California Credit Union products and services.
FSR I - Inglewood & Valencia
Using Automated Decision Systems, process loan applications and fund loans; establish new memberships and open new accounts. Respond to member inquiries timely and accurately. Actively promote, explain and cross-sell credit union products and services, and actively participate in all promotional/referral programs. Develop, expand and retain member relationships. Coordinate sales efforts with the appropriate department (Insurance, Financial Services, etc.) as needed. Achieve assigned goals. Conduct offsite visits to promote CCU products and services.
FSR II - North Hills & Rosenell
Using automated decision systems, process and fund loan applications; establish new memberships and open new accounts. Respond to member inquiries timely and accurately. Actively promote, explain and cross-sell credit union products and services, and actively participate in all promotional/referral programs. Interview and counsel members; gather and compile loan information for credit approval. Responsible for analyzing detailed information for consumer loans. Develop, expand and retain member relationships. Coordinate sales efforts with the appropriate department (Insurance, Financial Services, etc.) as needed. Serve as resource for information as related to FSR I and provide training. Achieve assigned goals. Conduct offsite visits to promote CCU products and services.
Assistant Branch Manager - Covina
Under the direction of the AVP, Branch Manager, this position is responsible for providing leadership and direction to branch employees including development, motivation, and training. In the absence of the Branch Manager, this position is responsible for the overall direction, coordination, and evaluation of the branch. This position carries out supervisory responsibilities in accordance with California Credit Union policies and procedures. Responsibilities also include interviewing, hiring, and training employees; planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. Will ensure that branch employees provide exceptional member service and participate in the organization’s growth through sales and service excellence. Position is also responsible for overseeing the physical security, audit integrity and risk management of the branch and manages branch expenses and loss control.
- College degree and/or three years of supervisory/management experience working with banking or other retail related sales and service
- Knowledge of regulations related to financial institutions
- Excellent verbal and written communication skills
- Strong leadership, team building and motivational skills
- Computer proficiency
- Professional demeanor and appearance
GLENDALE - CORPORATE
Contact Center MSR I
The Contact Center MSR I is responsible for providing high quality service to California Credit Union members responding to product, operations and policy inquiries as well as resolving complaints in an accurate, timely and professional manner with the highest level of integrity and excellent service in accordance with established Credit Union policy and standards.
Real Estate Loan Underwriter
Review, underwrite and decision first mortgage products offered by California Credit Union (CCU). Loans are underwritten to meet CCU guidelines including investor and mortgage insurance guidelines. Additionally, to train staff to ensure that origination, processing and documentation for funding of real estate loans are conducted according to CCU policies, procedures and guidelines. Work with members on more complicated loans and provide excellent customer service to CCU members.
1st Trust Deed Loan Processor
Processes, gathers required data, reviews, and finalizes all documentation required in order to submit the file to Underwriting for Final Approval. Adheres to mortgage insurance and Fannie Mae compliance / regulatory standards. Submits to Underwriting for Final Approval complete and accurate files. Ensures all conditions are met prior to transferring the loan file to the funding staff. Performs required Quality Control functions. Assist staff in the real estate loan process, thus securing effective funding and closing. Performs complex income analysis to determine required documentation._______________________
California Credit Union offers a competitive benefits packet that includes health insurance, paid time off, and retirement benefits.
To express interest, submit your resume to email@example.com